LIVE CHAT
You can now connect to a Live Chat Agent in real-time through our chatbot M.A.R.V.I.E.
Live chat is available in English at the following times:
Mon-Sun 0900 hrs - 2300 hrs (GMT +8)
M.A.R.V.I.E. chatbot support – available 24/7
Need a listening ear?
If you’ve browsed through our website, searched in our FAQs, or used the search bar on the top right corner to look for answers, but still need help, just give our customer service a ring at the most convenient number listed below.
You can also send your feedback or enquiry through our online form.
Singapore
Telephone Number: +65 3138 4047
Note: Please do not dial '6' in front of the number above - it does indeed start with a '3', so don't worry!
English and Mandarin support opens 24 hours, Monday to Sunday.
China
Telephone Number: 4000 280 219 (for calls within China only) / +86 4000 280 219
English, Mandarin and Cantonese support opens 24 hours, Monday to Sunday.
Greece
Telephone Number: 008 0012 7333 (for calls within Greece only)
English support opens 24 hours, Monday to Sunday.
For Greek support, please dial +30 210 99 42 567
Greek support is limited and available from 9am to 5pm, Monday to Friday, Greece local time only.
Germany
Telephone Number: 0800 800 1033 (for calls within Germany only)
English support opens 24 hours, Monday to Sunday.
Hong Kong SAR
Telephone Number: 800 938 680 (for calls within Hong Kong SAR only)
English and Cantonese support opens 24 hours, Monday to Sunday.
India
Telephone Number: 000 800 050 2012 (for calls within India only) / +91 11 7127 9580
English support opens 24 hours, Monday to Sunday.
Tamil support opens 9am to 6pm (India time), Monday to Friday.
Japan
Telephone Number: 012 076 4034 (for calls within Japan only)
English support opens 24 hours, Monday to Sunday.
Malaysia
Telephone Number: +603 4065 2121
English support opens 24 hours, Monday to Sunday.
Malay support opens 9am to 6pm (Malaysia time), Monday to Friday.
Saudi Arabia
Telephone Number: 800 850 0142 (for calls within Saudi Arabia only)
English support opens 24 hours, Monday to Sunday.
Taiwan
Telephone Number: +886 2 7753 5370 (for calls within Taiwan only)
English and Mandarin support opens 24 hours, Monday to Sunday.
Thailand
Telephone Number: 1800 019 262 (for calls within Thailand only)
English support opens 24 hours, Monday to Sunday.
Thai support opens 9am to 6pm (Bangkok time), Monday to Friday.