Sep 21, 2020, 10:38 AM

Booking hold restrictions and the actual time limit Updated 15July2024

 

Scoot will return the actual Holds (time limit) in an SSR after the booking has been committed.

(a) Agents must refer to CAT 5 restrictions filed in ATPCO for the rules on hold period.

(b) Bookings can be made up until 4 hours prior to departure (subject to markets).

(c) The hold applicable to the first sector governs the entire booking.

(d) If a hold expires, flights need to be re-booked in a new PNR.

(e) All passenger and segments must be ticketed for the booking to be confirmed. Otherwise, itinerary will be cancelled due to payment due.

Sample response from TR wherein xx is the GDS system code:
SSR ADTK xx TO TR ON/BEFORE 08OCT 1338Z OTHERWISE WILL BE XLD
SSR OTHS xx MOST FARES EXCL GOV FARES REQUIRE TKT WITHIN 24 HRS
SSR OTHS xx ITIN CONFIRMED - MUST PROVIDE PAYMENT
SSR OTHS xx SUBJCXL ON/BEFORE08OCT 1338ZWITHOUT PAYMENT

Agents can contact GDS helpdesk for more information.