MARVIE KV Banner


MARVIE KV Mobile Banner


MARVIE KV Banner


MARVIE KV Mobile Banner


Self-Service Requests

Card Module
Resend itinerary icon

Resend Itinerary
Misplaced your ticket? Marvie can resend it to the email registered in the booking.

Card Module
Calculate baggage allowance icon

Calculate Baggage Allowance
Let Marvie calculate total baggage weight allowance included in your booking.

Card Module
No-show letter icon

No-Show Letter
Need a letter to certify that you did not board your flight? Ask Marvie to generate for you.

 

Card Module
Check refund status icon

Check Refund Status
Get the latest update of your refund status from Marvie.


General FAQs

Card Module
Baggage icon

Baggage

  • Checked baggage allowance
  • Cabin baggage allowance
  • Lost/delayed bag
  • Sports/musical instruments
  • Restricted items

    • Card Module
    Baggage icon

    Booking

  • Flight changes
  • Passenger changes
  • Add-on changes

    •  

    Card Module
    Refunds icon

    Refunds

  • Refund eligibility
  • Supporting documents




    •  

    Card Module
    Loyalty icon

    Loyalty

  • Earning miles
  • Miles redemption
  • Krisflyer/PPS perks

    • Card Module
    Travelling with children icon

    Travelling with children

  • Infant/children seat arrangement 
  • Infant equipment allowance
  • Liquid, Aerosol and Gas (LAG) exceptions

    • Card Module
    Flight Disruption icon

    Flight Disruption

  • Options available



    •  

     

    MARVIE Whatsapp Banner


    MARVIE Whatsapp Mobile Banner

    Self-service requests

    Card Module
    Resend itinerary icon

    Resend Itinerary
    Misplaced your ticket? Marvie can resend it to the email registered in the booking.

    Card Module
    Calculate baggage allowance icon

    Calculate Baggage Allowance
    Let Marvie calculate total baggage weight allowance included in your booking.


    General FAQs

    Card Module
    Baggage icon

    Baggage

  • Checked baggage allowance
  • Cabin baggage allowance
  • Lost/delayed bag
  • Sports/musical instruments
  • Restricted items

    • Card Module
    Baggage icon

    Booking

  • Flight changes
  • Passenger changes
  • Add-on changes
    •  


    Card Module
    Refunds icon

    Refunds

  • Refund eligibility
  • Supporting documents




    •  

    Card Module
    Loyalty icon

    Loyalty

  • Earning miles
  • Miles redemption
  • Krisflyer/PPS perks

    • Card Module
    Travelling with children icon

    Travelling with children

  • Infant/children seat arrangement 
  • Infant equipment allowance
  • Liquid, Aerosol and Gas (LAG) exceptions

    • Card Module
    Flight Disruption icon

    Flight Disruption

  • Options available



    • MARVIE Live Chat Mobile Banner
    MARVIE Live Chat Banner